We get it, things happen! You can cancel or change your order, but you need to act fast.

• The 12-Hour Rule: Please contact us within 12 hours of placing your order.
• Too Late? Once the packaging and shipping process has started, we unfortunately cannot cancel the order because it’s already on its way to you.

We know you're excited to get moving! Typically, orders are processed within 1-2 days. After that, standard shipping usually takes [8-15 business days]. We’ll send you a tracking number as soon as it ships, so you can keep an eye on it.

Absolutely. If you ordered the wrong size or color, let us know. As long as the item is unused and in its original packaging, we can help you swap it for the right one.

100%. We use industry-standard encryption (SSL) to protect your personal information. We accept Visa, Mastercard, PayPal, and other major payment methods.

If your product arrives damaged or defective, don’t worry—we’ve got your back.

• What to do: Just send us a message on our "Contact Us" page down under, or feel free to contact us via Whatsapp. Please click on 'support' in the navigation bar.
• The Solution: We will provide you with a return address and offer you a free replacement or a full refund—whichever you prefer.